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Charak Pharma Pvt. Ltd., hereinafter referred to as is committed to protect the privacy of individuals who visit the website and who make use of the on-line facilities.

The policy can be easily accessible via a link at the bottom of each web page.

1. Data Controller

The Data controller of this website is Charak Pharma Pvt Ltd. Protecting the security and privacy of your personal data is important to Charak. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Charak may collect, how Charak uses and safeguards that data.

2. Information collected and purpose

Download Information
When you visit our website, the following information will be automatically processed and solely used for
• Your Name
• Your telephone number
• Your email address
• The type of credit card you are using, if applicable
• Your credit card number and expiration date, or other form of payment
• Your billing and Shipping address


At the time of making a purchase, we request information from the user on our order form. In the said form, a user must provide their contact information, like name and shipping address and shipping information etc. This information is used to fill the customer’s order form and also for invoicing purposes. The said information is used to get in touch with the customer if there is any difficulty in processing an order.


Cookies are small pieces of data that the site transfers to the user’s computer’s hard drive when the user visits the website. Our website uses only session cookies which are erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

Personal data provided by the data subject
When using this website’s online facilities, the user may be required to provide their personal data for the purposes of correct invoicing , shipping and delivery purposes.

3. Your rights as data subject

As an individual, you may exercise your right to access the data held about you by this company by submitting your request in writing to the data controller. Although all reasonable efforts will be made to keep your information updated, you are requested to inform us of any change referring to the personal data held by the association. In any case, if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request the blocking or erasing of data which has been processed unlawfully.

4. Links to other Web Sites

To give you a better service, our site can connect you with a number of links to other local and international organizations and agencies. When connecting to such other websites, you will no longer be subject to this policy but to the privacy policy of the new web site.

5. Transaction Security Policy

This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window. The url address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at the receiving end. This will ascertain that data cannot be read during transmission.

6. Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. If a User wishes to subscribe to our newsletter, they can subscribe through an online automated Process, at their own discretion.

7. Usage Tracking

Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

8. Changes to this Privacy Policy

If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the “Privacy Policy” page any time you access our web site so as to be aware of any changes which may occur from time to time.

9. Feedback

Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated.

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